Cancellation Policy

Canceling confirmed booking by you

If you cancel 14 days or more prior to the plan, you will be full refunded excluding 5% transaction fee.If you cancel less than 14 days prior to the plan, you will not be refunded.

Canceling confirmed booking by the guide or GuruGuru Guide administrative office

You will be full refunded.



ガイドまたはGuruGuru Guide事務局による確定予約のキャンセル